Responsible gambling

Chances are you're about to lose. Think! About your choices. nexarobet.com is available to Australian residents aged 18 and over. Gambling can cause serious harm. This page sets out the tools and support available to you.

Tools available on your account

• Deposit limits — cap the maximum amount you can deposit per day, week or month.
• Loss limits — restrict the net amount you can lose over a chosen period.
• Session limits — limit how long you remain logged in to a single session.
• Activity statements — request a summary of deposits, withdrawals, bets, wins and losses. A 30-day statement is sent automatically each month.
• Take a break — temporarily lock yourself out for 24 hours, 7 days, 30 days or 90 days.
• Self-exclusion — exclude yourself from NexaroBet for a fixed period or permanently.

Manage your limits

Cooling-off period for limit increases

A request to increase or remove a deposit, loss or session limit is subject to a mandatory seven-day cooling-off period before it takes effect, as required under the National Consumer Protection Framework. A request to decrease a limit takes effect immediately.

Marketing and self-exclusion

We do not send direct marketing to customers who have self-excluded, are on a take-a-break period, or are registered on BetStop.

BetStop and self-exclusion

If you are registered on BetStop or hold a current self-exclusion with NexaroBet, you are not permitted to open or use an account with us. We check all new applications and regularly verify existing accounts against the BetStop register. Any account that should not be open will be closed. Self-exclusion through BetStop applies across all licensed Australian wagering operators for your chosen period, with a minimum term of three months and a maximum of lifetime exclusion.

Signs of gambling harm

• You spend more time or money on gambling than you intended.
• You chase losses or borrow money to continue betting.
• Gambling is affecting your work, relationships or finances.
• You feel irritable or anxious when you try to stop.
• You hide your gambling from people close to you.
• You use gambling to cope with stress, loneliness or depression.

Support services

• Gambling Help Online: 1800 858 858 · gamblinghelponline.org.au (free, 24/7, confidential)
• BetStop (National Self-Exclusion Register): betstop.gov.au · 1800 238 7867
• Lifeline: 13 11 14 (crisis support, 24/7)
• MensLine Australia: 1300 789 978
• Financial Counselling Australia: 1800 007 007

nexarobet.com is operated by NEXAROBET PTY. LTD., licensed as a Sports Bookmaker by the Northern Territory Racing and Wagering Commission under the Racing and Betting Act 1983 (NT). Sports Bookmaker Licence No. NT-RWC-SB-2017-0412. The service is available only to Australian residents aged 18 and over.